Shop Policy in Effect Applicable to All Retail and Fleet Service Customer.
All customers Please Read: Invoice Disclaimer / AMVIC License# B2008146 / GST# 82868 9471 RT0001
All Customer must agree and acknowledge that it shall be their responsibility to accept and comply with the following below if they leave their vehicle in our shop for service:
- After you install tires and wheels and you reach 100 to 150 kms of driving you are required to Re-Torque the wheels, just bring your car back to have your wheels re-torqued, no appointment required, and this is a free service hers and at all other shops.
- We are not responsible for any existing damage to mag or custom wheels when changing tires. If the lug nut was already cross threaded from a previous tire removal the lug might break off trying to remove the tire this time. More than likely, the lugs were over-torqued on prior occasions and the studs were already stretched.
- While working on your vehicle, sometimes certain parts might be difficult to remove and they might brake when we try to replace it due to excessive rust or they are completely seized, we can not be responsible or liable for replacing any part that brakes due to your vehicle condition at the time of vehicle being serviced.
- While the customer has the sole right to choose which parts are used for repairs to the listed vehicle, Canadian Auto Remarketing (car) Ltd reserves the right to exercise professional judgment and refuse to make repairs using parts which are deemed inadequate or unsafe.
- If additional parts or labor totaling over $100.00 are required, the customer will be contacted immediately for prior approval before the work is initiated.
- Customer can request that all old parts replaced be given back at the time that they picking-up their vehicle. After the vehicle is picked up all parts will be sent to the metal recycling yard for disposal and will not be available for return.
- If for some unforeseen reason within 30 days of the date that the work was performed, if the customer has issues with the work that was done, we will gladly check the work that we performed and make sure that it complies without any additional cost to the customer. No refunds can be made at any time on any service work performed after the customer picks-up the vehicle.
- All repair order and invoices represent the entire legal agreement between Canadian Auto Remarketing (car) Ltd and the customer. No other promises or arrangements outside of this contract and subsequent repair authorizations shall be considered valid. Canadian Auto Remarketing (car) Ltd. A 2% per month (24% per annum) interest will be charged on all overdue and unpaid accounts. All part remains the property of Canadian Auto Remarketing (car) Ltd until the invoice is paid in full. All customers must grant Canadian Auto Remarketing (car) Ltd consent to access my motor vehicle/operator data for the purpose of ensuring responsibility and accountability for actions such as payment of debits associated with Canadian Auto Remarketing (car) Ltd.
- Canadian Auto Remarketing (car) Ltd shall not be responsible or liable for loss, damage due to fire, theft, accident, or other causes beyond Canadian Auto Remarketing (car) Ltd control, including impeding damage to the vehicle which may arise during the repair.
- Storage fees will be applied to vehicles each calendar day starting with the day of arrival if the vehicle is not picked-up by the customer once all the work is finished or if the vehicle is not repairable and it needs to be removed from our yard once the customer is notified by phone or email. The daily storage rate is $70.00 per day + GST. All outstanding fees must be paid in full (no partial payments are accepted) prior to release.
- Car diagnostic tests provide a fast way to check for issues with a computer. These diagnostic services give trouble codes we can use to estimate the cost of auto repair.
- How much should a car diagnostic cost? A diagnostic fee is separate from repairs typically, it should only cost a minimum of one hour of shop rate time. Most places will charge you in general between $120 and $160 for diagnostics, it can vary depending on the type of car, and the specific issue being diagnosed. Our minimum diagnostic fee is $120 for one hour.
- We will include the cost of diagnostics into the repair, if you have the repair done at our shop within a specific time. In this way, you do not pay for the diagnostics, because you are letting us do the repair, so we will give you the diagnostics at no charge.
Canadian Auto Remarketing (car) Ltd shall not be responsible or liable for loss, damage due to fire, theft, accident, or other causes beyond Canadian Auto Remarketing (car) Ltd control, including impeding damage to the vehicle which may arise during the repair.
All personal information collected by Canadian Auto Remarketing (car) Ltd is protected under the Privacy Act of Alberta.
